Owner Services | WeMake Life Easier

Island Property Management is an exclusive property management company located in the heart of Wailea. Offering one of the
finest selections of independently managed Maui Villas, Island Property Management is a great choice for that discerning homeowner
seeking competitive management fees, personalized services, and the peace of mind that comes with professional property management.

The core competencies of IPM have been retooled from prototypical property management organizations in an attempt to provide the client with an efficient, cost effective, owner friendly management structure.  High management fees have been eliminated, owner usage regulations have been omitted, and hidden fees (such as third-party commissions, marketing, and linen fees) have become non-existent.  Our program is unparalleled in the industry and our results prove it!

“As an avid investor in Luxury Residential Real Estate I have gained first-hand knowledge of the complaints and frustrations associated with Professional Property Management.  I established Island Property Management with the primary goal of eliminating those frustrations.”

Geoffrey Granum R(B) – President:  Island Property Management

 SALES AND MARKETING

• Understanding the Maui rental market is vital to success. Island Property Management will complete a thorough analysis of current market conditions, consumer trends and other rental factors to establish the most competitive rental scenario for your property.
• Island Property Management offers a comprehensive marketing plan that starts with the proper positioning of your property. This positioning is secured through:
  • Mass Email Advertising
  • A significant internet presence in both Mainland and International Markets
  • Unique Travel Agent Networks on the East and West Coast
  • Hawaii Based Real Estate Network + Referral Program
  • Very successful past client/ referral program.

INTERNET

• The Island Property Management Website is an award wining site and is a great resource for all of our potential clients and tenants.
• All Island Property Management Villas have individual pages detailing the features and amenities of each property including:
  • HD Photos
  • Floor Plan
  • Virtual Property Tour
  • Availability Calendar
  • Book On-Line Option

ACCOUNTING

• Full accounting services are provided to all owners including:
  • Accounts payable
  • Accounts receivable
  • Collection of GET and TAT Taxes
  • Processing of monthly owner statements
  • Annual summary of income, expenses, and overall unit performance
• Additional services that can be provided include management and payment of:
  • HOA Fees
  • Mortgage Payments
  • Utility Payments
  • Property Taxes.
• Island Property Management contracts with the following credit card merchants: American Express, MasterCard, and VISA.

HOUSEKEEPING

• The Island Property Management Housekeeping Team will provide you with the peace of mind in knowing that your investment is being well maintained. Our housekeeping team offers the following services:
  • Initial content and unit documentation with pictures
  • Regular guest monitoring to insure total happiness and satisfaction
  • Check-out inspections for damage to content or property
  • Semi-annual deep clean

MAINTENANCE

• A preventative maintenance program has been employed to ensure that your unit is maintained to a 5-star standard.
• Property Maintenance Schedule to Include:
  • Weekly checkout inspections
  • Quarterly AC and Trap Primer service (includes filter changes)
  • Semi-annual deep clean service
  • Semi-annual fabric and window cleaning service
  • Annual property review (includes a comprehensive written report)
    • Paint touch-ups
    • Houseware package assessment
    • Window and screen maintenance
    • Cabinet and hinge maintenance
    • Appliance maintenance
    • Floor and grout maintenance
    • Bathroom tile and grout maintenance
    • Bathroom TP holder and towel rack maintenance
    • Furniture maintenance and inspection
    • TV and AV system evaluation and maintenance
    • Electrical fixture maintenance
    • Lanai assessment and maintenance

GUEST SERVICES

• On-line work order filing system
  • Should a maintenance issue arise, an on-line work order form is available for all guests
  • Immediate responses are guaranteed to ensure total guest satisfaction
• On-Site Manager to assist guests with items such as:
  • Check-in questions
  • Check-out questions
  • Villa Questions
  • Maintenance needs
  • Reservations
• Our Private Guest Concierge is available to assist Owners and Guests with items such as:
  • Delivery of groceries
  • Delivery of baby equipment
  • Private chef
  • Dinner and Activity reservations

MANAGEMENT & STAFF

• A full-time Rental Manager is dedicated to overseeing the total management and performance of your unit. This manager will oversee:
  • All rental activity
  • Manage all schedules
  • Maintain all accounting
  • Manage all marketing
  • Manage all maintenance
  • Manage all guests
  • Manage all owner requests and needs